特別通知Consumer Credit Report
消費者信貸報告
What is a credit report
A credit report is a comprehensive record of your financial credit activities and reflects your financial status. In addition to personal data such as public records, addresses, and phone numbers, a credit report contains repayment records, debt burden, new credit accounts, credit mix, enquiry records, etc.
Therefore, a credit report resembles a financial health check report. It shows your credit history and presents your financial reputation through a credit score.
Where does the credit data of the credit report come from?
Credit providers (e.g. banks and financial institutions) will provide your credit data to credit reference agencies after obtaining your consent and update your credit data regularly.
All Rounded Credit Information Considered
Developed with sophisticated statistical model and calculated based on information from credit report including 5 major categories: Payment History, Debt Burden, Credit Mix (include length and type of product holdings), New Account and General / Enquiry Records.
Payment History
Debt Burden
New Account
General Enquiry Records
Credit Mix
What is the use of a credit report
Credit Providers
When you apply for credit facilities (such as a loan, mortgage or credit card), credit providers may refer to your credit report to assess your ability to repay and risk of default.
Recruitment
Financial institutions and government departments may access job applicants’ credit reports during recruitment as part of pre-employment screening.
Rental
Some landlords place great importance on tenants’ creditworthiness and avoid those with adverse credit records. To reduce risk, they may ask tenants to provide credit reports as proof of credit status.
Credit Providers
When you apply for credit facilities (such as a loan, mortgage or credit card), credit providers may refer to your credit report to assess your ability to repay and risk of default.
Recruitment
Financial institutions and government departments may access job applicants’ credit reports during recruitment as part of pre-employment screening.
Rental
Some landlords place great importance on tenants’ creditworthiness and avoid those with adverse credit records. To reduce risk, they may ask tenants to provide credit reports as proof of credit status.
Should I check my credit report regularly?
You should regularly check your credit report to ensure the accuracy of the credit data, as inaccurate data may lower your credit score and even be a sign of fraudulent activity. Therefore, once you discover any inaccuracies in your report, you should promptly request a data correction from the credit reference agency.
Credit Report Redemption
Annual Free Credit Report
Under Credit Data Smart, consumers can obtain a free credit report from a credit reference agency every 12 months to understand their credit status.
First successful registration of NOVA PASS
For the first successful registration of NOVA PASS, you can enjoy *365-Day Credit Report Access and redeem a free credit report every 12 months.
*Terms and conditions apply. In case of any disputes, Nova Credit Limited reserves the right of final decision.
Rejected Credit Application
NOVA will provide a credit report to the applicant at no charge:
- The credit provider has accessed the applicant’s credit report from a credit reference agency
- The credit application has been rejected
- The applicant presents the rejection letter of credit application issued within the past 30 days
Data Correction
Correct your credit data:
You can request NOVA to correct your credit data if inaccurate data occurs.
Download and fill out the Credit Report Update Request Form, and provide us with relevant supporting documents.
Schedule an Appointment
You can contact our Customer Service team or email us to schedule an appointment. Please bring a valid photo identity document (such as Hong Kong Identity / Passport) and submit an application form. To protect your personal data, our customer service officer will verify your identity by checking your identity document before providing a copy of your credit report. You can also download our mobile app NOVA PASS to access your credit report.
